Little Sunflowers - Conditions of Use

We recommend that you read the following terms and conditions before placing your order. If you can't find the information you are looking for, please feel free to contact us.

Terms and Conditions of Sale

Price

1. All prices quoted are inclusive of VAT at the current rate, though most of our clothing is for under fives and therefore zero rated for VAT purposes. If the Purchaser is eligible to reclaim the sales tax, we can supply a VAT receipt upon request at time of order.

Ordering

2. As soon as the order is placed, the Purchaser is deemed to have agreed to, and is bound by, the terms and conditions described here.

3. A contract of sale is deemed to exist as soon as we send an email message to the Purchaser confirming that we have received the Purchaser's order, regardless of whether the Purchaser receives the confirmation email or not.

Delivery

4. Little Sunflowers will use our reasonable endeavours to deliver goods promptly but accept no liability for delay in delivery for whatever cause.

In the event that the Purchaser supplies us with an incorrect delivery address, we cannot be held liable for the goods never arriving. If Little Sunflowers is asked by the Purchaser to re-send the goods, we reserve the right to charge the Purchaser for the replacement package and will only reimburse if/when the original, incorrectly addressed package is returned to us. So please double check delivery addresses and postcodes to ensure they are correct.

Security

5. Ordering online at Little Sunflowers is safe.

Transactions are completed using SSL secure technology, exactly the same as you would use for online banking. Your details are therefore completely secure.

For more information see our security statement

Disclaimer

6. Viruses

Although all items provided for download or use on this website are scanned prior to being made available it is your responsibility to check all materials for possible viruses before downloading from this website for any purpose.

Links

7. This website may contain links to other websites operated and controlled by parties other than Little Sunflowers. Such links are provided for your convenience only and their inclusion does not imply any endorsement of material on such websites or any association with their operators. You use such links at your own risk and Little Sunflowers accept no responsibility for any linked sites.

Privacy and Data Protection

8. At Little Sunflowers we are committed to protecting your privacy.

We collect information about you in two ways:

i) By asking you to submit personal details through our on-line ordering service, or by your giving us permission to collect your email address and telephone number when you join our Little Sunflowers Club. ii) By using automatic technology such as cookies.

We use this information to

i) Process your order efficiently and provide the best possible customer service. ii) Send you details of our products and services, if you have given us permission.

We never

i) Ask for more information than necessary or store it for longer than necessary.
ii) Disclose any personal details to any third party unless you give us permission.

We always

i) Keep your details up to date and accurate when you let us know any changes.
ii) Protect all your personal data from access by unauthorised parties.
iii) Provide you will full details of any data we store about you on request.
iv) Give you the option to opt-out of our mailing list (postal or email).

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