I just wanted to say a really big thank you.
Firstly for all the beautiful things I have bought from you, but secondly (and mostly) for the fantastic service.
It is sad but true that there are so few companies these days who offer consistently excellent service. From beginning to end, your order, transaction, subsequent communications and delivery processes are faultless (and your gift wrapping is a really nice touch).
It used to be that we would expect this standard service form all companies we deal with but it is too often the case that we are forced to deal with moronic imbeciles who really don't give a hoot about valuing your custom.
However, I think this sad fact really works in your favour as it makes you really stand out above some of the other mail order companies I have used.
It has become astoundingly, but delightfully obvious that you are way way ahead or your competitors in your whole approach to customer service.
I have, and will continue to recommend you to anyone who will listen and really look forward to continuing doing business with you.
Many many thanks again.